OUR VISION & VALUES

Our vision is to be consistently recognised as the law firm with a focus on quality, confidentiality and personal service. We aim to achieve this recognition by providing exceptional client service. Delivering balanced, measured and excellent legal advice in an efficient and cost effective manner is a given at Elite Consulting. But we want clients to see a difference in our service. We set high standards for ourselves in client care, quality service, ethics and governance, community involvement and care for the environment.

At the heart of our firm is a set of values that informs every decision that we take and the way in which we engage with our clients and with each other.

We are committed to our clients

• we put our clients’ interests first
• we are passionate about our work and strive for excellence in everything we do
• we listen hard to understand our clients’ needs and deliver practical and commercial advice
• we develop lasting client relationships and seek to add value wherever we can
• our rates are competitive among others

We are one firm

• we work together as one firm through collective effort and mutual support
• we promote a friendly, supportive, “open-door” culture
• we put the interests of the firm before those of any individual, team or office within it
• we create a culture of consultation and peer review

We treat everyone with respect

• we are courteous and respectful in all of our dealings with others
• we develop trusted relationships built on honesty and integrity
• we recognise the value of different perspectives and opinions
• we lead by example

We are forward thinking

• we are at the forefront of the development of new products and innovations valued by our clients
• we embrace new ideas and adapt well to change
• we set ourselves stretching targets and we aim to exceed them
• we always consider how our actions might affect a client’s choice next time